Privacy Policy
Last updated: [DD Month YYYY — update before publishing]JoJo Jelly ("we", "us", "our") operates the website jojojelly.com (or your published domain) and publishes content on YouTube, Instagram and Facebook under the JoJo Jelly name. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.
1. Information we collect
We collect information you choose to give us directly through the forms on this website:
- Contact / Service Request form: name, email address, phone number (optional), the service you're interested in, and your project details.
- Feedback form: your name, a star rating, and the feedback message you submit.
We do not require account creation to use this website, and we do not knowingly collect information directly from children through this website. Our YouTube, Instagram and Facebook content is intended to be enjoyed by children together with a parent or guardian, and those platforms have their own privacy policies that govern how they handle viewer data.
2. How we use your information
- To respond to service requests and quote or deliver projects you ask us about.
- To reply to general enquiries sent through the contact form or email.
- To display approved feedback and testimonials on this website.
- To improve our website and services.
We do not sell your personal information to third parties.
3. Where your information is stored
Form submissions are stored using Google Firebase (Cloud Firestore), a cloud database service. Data may be processed on servers operated by Google. Firebase's own privacy and security practices apply to how the data is hosted; see Firebase's Privacy and Security page for details.
4. Cookies & analytics
This website does not currently use advertising cookies. If we add analytics tools (such as Google Analytics or Firebase Analytics) in the future, this policy will be updated to describe what is collected and how to opt out.
5. Third-party platforms
Links on this site take you to YouTube, Instagram and Facebook. Your use of those platforms is governed by their own privacy policies and terms, not this one.
6. Your choices
You can ask us to access, correct, or delete personal information you've submitted through our forms at any time by emailing jojojelly.official@gmail.com.
7. Children's privacy
This website is intended for parents, guardians and business clients, not for direct use by children. We do not knowingly collect personal information from children under 13 (or the relevant age in your region) through this website. If you believe a child has provided us with personal information, please contact us and we will remove it.
8. Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
9. Contact us
Questions about this policy? Email jojojelly.official@gmail.com, or message us on Instagram or Facebook.